Thank you for choosing Kemo TV. We strive to provide you with high-quality IPTV services. Please review our refund policy carefully before making a purchase.

1. No Refund After Activation

Due to the nature of digital services, once your IPTV subscription is activated and your account is delivered, we do not offer any refunds. This includes partial refunds for unused time or dissatisfaction after activation.

2. Free Trial Availability

We encourage all new users to request a free trial before purchasing a subscription to test our service and ensure it meets your expectations. This helps you make an informed decision prior to payment.

3. Duplicate Purchase

If you believe you have been charged twice for the same subscription, please contact us immediately. We will review your case and issue a refund for any verified duplicate transaction.

4. Payment Issues

If your payment was processed but you did not receive your service details within 24 hours, please reach out to us at service.kemotv@gmail.com. We will investigate the issue and take appropriate action, which may include resending the details or issuing a refund if necessary.

5. Unauthorized Transactions

If you suspect unauthorized use of your payment method, please contact your payment provider immediately. We are not responsible for transactions made without your consent but will cooperate with your provider if a dispute is opened.

6. Service Interruption

Kemo TV strives for 99.9% uptime and reliability. However, temporary service interruptions caused by maintenance or third-party issues do not qualify for a refund.

7. Contact Us

If you have any questions about our refund policy, feel free to contact our support team:

Email: service.kemotv@gmail.com

By subscribing to our services, you agree to this refund policy. We appreciate your understanding and thank you for choosing Kemo TV.